What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or download demo versions of our software products..

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

All purchase transactions are provided using a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies. The credit card processing company we use uses cookies to assemble orders.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Flurry Analytics

We use Flurry Analytics to understand how users interact with our mobile device (iPhone/iPad) products. For example we use Flurry to find out how many people actually used TropeTrainer Mobile in the last month. If you want to opt-out of all Flurry-enabled apps on your device, you can use the official Flurry opt-out page:

If any customer using our mobile apps is under the age of 13 or allows such persons to use our apps, please disable Flurry Analytics using the Flurry opt-out page:

If you believe that Flurry might have any collected information from or about a child under the age of 13, please contact Flurry at

We (Kinnor Software, Inc.) do not collect personally identifiable information. Kinnor Software, Inc. does not sell, share, or otherwise distribute the analytics data that Flurry provides except in the event where it is necessary to comply with laws and legal processes, or to respond to lawful requests. Except as described in their policy (see, Flurry does not rent, sell, or share personally identifiable information collected on their Sites or through the Flurry Services with other people or nonaffiliated companies unless they have your consent, or under the circumstances detailed in their privacy policy. Flurry may also share aggregated or anonymized information in a form that does not directly identify Kinnor Software, Inc. or their End Users with any third parties.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our website's privacy policy (this document).

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Kinnor Software, Inc

3655 Seaside Dr
Suite 220
Key West, FL 33040

The best way to reach us is through email.
For questions about our products:
For ordering:
For technical support:

Phone numbers:
Voice: (305) 293-8801 (from 10:30 a.m. to 3 p.m. ET, Monday through Friday)
Fax: (305) 293-8803

Copyright © 2018 Kinnor Inc. All rights reserved.